Hours & Visitors

Information/Registration Desk Hours
7:00am – 7:00pm, Monday through Friday
7:00am – 11:00am, Saturday and Holidays

Closed on Sundays

Business Office Hours
8:00am-4:00pm, Monday through Friday
(Billing, Accounts Receivable, Insurance Questions)
Closed weekends and holidays
For inquiries, call 618-643-2073 or billing@hmhospital.org.


(McLeansboro, Illinois) Hamilton Memorial Hospital District (HMHD) has updated the visitor policy effective Tuesday, March 22, 2022. Visitor guidelines are as stated below.

No restrictions, including age limitations or number of visitors, are currently in place for:

  • Medical/Surgical Inpatients, not under isolation precautions
  • Emergency room patients
  • Surgery patients
  • Special comfort care situations
  • Clinics

Isolated inpatients, including those with COVID-19 – may not receive visitors, but family, friends, and loved ones are encouraged to use electronic devices and applications (apps) to connect with patients (i.e., smartphones, tablets, FaceTime, Skype, etc.)

Upon admission to HMHD, patients will receive Patient’s Rights and Responsibilities including circumstances when visitation could be restricted. These include,

  • if visitation would interfere with the care of the patient.
  • If visitation would interfere with the care of another patient.
  • the patient is undergoing care interventions.
  • an infection control issue arises.
  • the patient needs rest or privacy.
  • disruptive, threatening, and/or violent behavior of patient and/or visitor.
  • an existing court orders restricting contact.

Hospital Visitors must:

  • check-in at the front desk and follow verbal or posted instructions.
  • complete a health screening questionnaire and temperature check.
  • wear a mask at all times; unmasked visitors will be instructed to do so or exit the facility.
  • not stay or wait in the lobby or other public spaces in the hospital unless asked to do so by the care team and limit going in and out of care areas and building.

For more information about COVID-19, and the safety precautions Hamilton Memorial Hospital is taking, visit hmhospital.org or call 618.643.2361 ext. 0.


Patient Care Team Liaison Line

Staying connected with your loved one’s care team is important during a hospital stay. The Patient Care Team Liaison line is available Monday-Friday from 8 am-4 pm (except holidays) to assist in coordinating family communication with hospital caregivers. We know patients feel better when they can connect with their families and friends. Although, due to COVID-19 we’ve had to change our visitation policies, we’re still committed to helping keep you connected to your loved one. 

  • Direct-dial- 618.643.5560
  • familyconnect@hmhospital.org
  • Monday-Friday- 8am-4pm
  • Encouraged to use electronic devices (smart phones, tablets, FaceTime, Skype, etc.)