Commercial Billing Clerk

80 Hours Per Pay Period

Department: Business Office

Requirements:

  • The Commercial Billing Clerk will ensure accurate patient information is captured during registration for the use of other hospital departments as well to bill all Insurance accurately. Perform receptionist & billing duties, maintain patient files, and organize office operation. To provide accurate & timely patient billing & follow up for all financial pay classes as assigned by the Revenue Cycle Supervisor. Assists the Revenue Cycle Supervisor on projects as needed.
  • Qualifications:
  • 1. Education: High School Diploma or Equivalent
  • 2. Training and Experience: Must have good public relation skills and interact with people well. Previous Medical office experience preferred. Must be able to handle several incoming calls while registering patients at the same time. Must be able to work any shift, including weekends and holidays. Must maintain patient confidentiality and information per policy and procedures. Must be dependable, trustworthy & flexible.
  • 3. Job Knowledge: Basic typing & computer skills are necessary. Knowledge of CPT, HCPC and other billing terminology are necessary.

Description:
The Commercial Billing Clerk will ensure accurate patient information is captured during registration for the use of other hospital departments and to bill Commercial Insurance, Work Comp and Liability claims accurately. Perform receptionist & billing duties, maintain patient files, and organize office operation. To provide accurate & timely patient billing & follow up for all financial pay classes as assigned by the Revenue Cycle Supervisor. Assists the Revenue Cycle Supervisor on projects as needed. Position Responsibilities: 1. Greets & registers patients; obtains medical insurance information; obtains necessary signatures, expedites patient flow within hospital. 2. Answers patient related questions on accounts in a courteous manner. Seeks assistance from the Revenue Cycle Supervisor when unable to reach a solution. 3. Answers phones, takes messages, handles the caller’s questions, places calls to physician and nurse & other staff using proper phone etiquette. 4. Completes all in-house training & mandatory classes offered or assigned by the Revenue Cycle Supervisor or the Education Department of the hospital. 5. Provides assistance to fellow employees in the office or any other department if applicable. 6. Maintains accurate billing files & daily edit sheets. 7. Distributes registration forms to the appropriate departments in a timely manner. 8. Communicates with nursing staff & other department personnel regarding patient registration & billing issues. 9. Participates in maintenance of complete confidential patient record. 10. Stays current on all hospital policies such as the Safety Policy, Emergency Preparedness Plan, Material Safety Data Sheets, HIPAA & Compliance and the hospital mission and vision statements. 11. Participates as a team member hospital wide. 12. Maintains constant communications & reports all areas of concern to the Revenue Cycle Supervisor. 13. Does weekly follow up on hospital accounts taking appropriate action. 14. Orientates new personnel as appropriate. 15. Communicates with attorneys, insurance companies, other third party organizations and patients to secure payment. 16. Sorts incoming and outgoing mail and prepares with postage as needed. 17. Directs patients to the appropriate Business Office personnel to establish payment plans as policy directs. 18. Checks the insurance cards provided by the business office, clinic or other hospital employee to ensure registration accuracy. 19. Organizes and executes projects as assigned. 20. Prints bills or electronically submits bills in a timely & accurate manner and re-submits when necessary. 21. Maintains required records, reports, and files. 22. Keeps work area in a neat and orderly manner. 23. Assists the Business Office Employees with other office duties as assigned by the Revenue Cycle Supervisor.

Position Posted On: 02/02/2021

If interested, contact: lbraden@hmhospital.org; bhamblin@hmhospital.org

Mail your application to:
Hamilton Memorial Hospital
c/o Human Resources
PO Box 429
McLeansboro, IL 62859

Or, Fax your application to: 618-643-2875

Or, email your application to: Bobbie Hamblin.